[Resolved]  Tikona — Charging me every month even after disconnection

Address:	400101
Website:	www.tikona.in

I had taken a broadband service from Tikona in September 2015 end of months and stopped using it by Jan 2016, I had called Tikona service center to raise a request for closing the account and they also confirmed me over phone that the account is closed after which I got another call a few months later saying that they needed to collect the wire from premises which I allowed. Now after 6 months, the lawyer from the company gives me call saying that you have not paid the bills for past 8 months for which you will have to pay the penalty of 53000 in Delhi court. What kind of torture is this. That despite disconnections of account, the company keeps charging you for nothing and then suddenly they are asking me such a hefty amount. This is a sheer fraud and if I knew that Tikona is a fraud firm who traps you in their billing cycles to keep taking money like forever your life, I would never have taken the subscription. They had even said that they are discontinuing service which will remain in my name as suspended and whenever, I want to restart it, I can do that with a call.. I didn't what they meant by this statement - They wanted to tell me - Dear you are in for a trouble now that you have decided to leave us..so now you are going to pay us free forever, or bear hefty penalty to make you bankrupt