Tikona — Charging money wrongly | |||
My Tikona Account no. [protected] they take bill in advance and i had paid on 6/8/15 for the duration 26July-25August with following details:- BAN :[protected] Payment Amount (Rs): 570 Payment Date :[protected] Payment ID :1-[protected] Transaction ID* :[protected]TPC[protected] Payment status :SUCCESS their executive has already collected CPE /Modem and all accessories in working condition. I had given cancellation request on 10th august and has not used your connection since then. So i should be refunded money for 15 days. It has been 4 months and they have not refunded my money. Instead of this they are demanding money(381/-) from me by sending bill every month. This company is a cheat. I want my money as soon as possible. Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Mr. Sharma,
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 381/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 381/- .
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Please let me know how this amount 381/- has been calculated. Although i have paid 381 but I want to know detailed calculation of this amount.
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 4, 2016 has been noted and our team is working on addressing the same.
Regards,
Tikona Care