Address: | Gautam Buddh Nagar, Uttar Pradesh |
It’s been a month I have got the Internet services from your company. Consistently I am facing issue of no speed, no connectivity, cable used getting short circuited, your device not getting IP address. I complain every week. It’s the worst service I have ever seen in my life till now. And after that not even a single issue is fixed.
Last complain I filed on Friday(22 aug 2014). The person concerned came to my place to visit on Saturday. He was suppose to get the issue fixed by Saturday itself according to your policy. Even after calling the assistant manager Mr. Abhishek Kansal, there was no response for how long they will take to solve the issue. Today is Monday, and yet no call from your side
i have tried calling them thousand times. the only reply they give is."There is no problem from our end. Its the problem from your end. we will provide an engineer soon" Was this information helpful? |
Greetings from Tikona.
Please be assured that your concern listed Aug 25, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care