[Resolved] Tikona — Cheated in the name of internet speed

Ghousuddin A

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560024
Website:	tikona.in

Hi,

I have taken the Tikona broadband here in Kempapura, Bangalore. I had been promised a speed of 4 mbps. But that worked only during the demo and for first initial few days. After that the speed is not even 1 mbps and the site 1.254.254.254 doesn't even load most of the times. Its like paying all the money to see that site loading. without it I cant even connect to the internet. Take BSNL but not Tikona. They have the worst service where no one picks up the call when needed. I have asked for a refund of my amount immediately. If I do not get it I will file a police complaint of cheating against these people

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Oct 31, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKSEP16527 to your case.

Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Verified Support

Sep 26, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Sep 16, 2016. Request you to share details in order for us to assist/resolve your concern.

Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP16527 in the subject line.

Regards,
Tikona Care

Verified Support

Sep 26, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Sep 22, 2016. Request you to share details in order for us to assist/resolve your concern.

Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSEP22532 in the subject line.

Regards,
Tikona Care

Verified Support

Sep 30, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care