[Resolved] Tikona — Cheating Company | |||
Hello Mr . Prakash Bajpai I m using this tikona BB from past 2 years and from Jan-2015 you started cheating with not giving proper speed . You are proving me 200 to 512 KBPS. I sent all screen shots of my speed from Jan2015 to till day to your customer care please check. you can check from Jan2015 how many times i have complained saying that i have not getting proper speed and facing lot of issue. But no idio** responded or came to my house to check connectivity issue. each idi** say give time for 8 hours for no use finally. my plan is 2MBPS with 50Gb limit, but your proving 200 to 512 KBPS speed. tell me how can i pay bill if i m not satisfied with your service. you are cheating people without giving proper speed and now you need money . I ll pay money can you give surety that you ll provide at least 50% of speed you promised according to my plan. Frustrated Tikona Customer [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Should I pay bill of 2600 for this speed??
![]()
Reply
Dear Mr. Reddy,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078