Tikona — Cheating/harassing/ threatening - **disconnect my service** | |||||
Tikona Cust ID: [protected] I had requested for a disconnection 3 months back due to their worst service and connection and no one turned up to disconnect the service and generated a bill for Rs1834/-. I got several calls for payment but I denied to do so since i did not use their service for even a single day. Today after 5 months I get a call from them threatening to take legal action against me for non payment. I did the payment as did not want any problems in future. But, later i realized the number from which i got a call was a fake number ([protected]-Anita) may be Tikona guys called to threaten me. I tried calling customer care but no response as usual so I have already sent an email asking disconnect as don't want to use your service forever. I request the concerned authority to take most stringent action against this service provider for Cheating/Harassing/ Threatening so many consumer across the country. **PLEASE DON'T EVER BUY TIKONA AND THEIR SERVICE IS WORST AND NOT AT ALL PROFESSIONAL** Regards, Sandeep [protected] Was this information helpful? | |||||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Mr. Prabhu,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 04, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care