Tikona — Company sending monthly bill even after disconnection

I ( Shekhar Koli) was using Tikona broadband services ( service id : [protected])

my billing cycle was running from 07th to 07th of every month. bill to be paid by 22nd of every month. I have paid online all my bills before due date . Last bill was paid on 21/11/2015
Broadband net service is not available since 22/11/2015. despite several email complaints to customer care as well as calls to toll free no. net could not be started. hence termination request was sent on 30/11/2015.

Then after disconnection also i have received monthly bill for Dec and Jan

and then i started receiving there messages via sms and mail.

Tikona is indulging in unethical practice of harassing there customers without providing any service.

Company should put some human in customer care instead of sending emails or sms


Thanking you

email: [protected]@gmail.com
tikona service id : [protected]
Complaint Status