[Resolved]  Tikona — complain about tikona connection

I have received a call from +[protected] from raghubeer saha. Stating that i have used tikona and they have filed a complain under my name dlcv558729 public ra6 +2017 stating that i did not paid my last month bill. But the fact is i did not use tikona connection at all.. I explained to the same lady for almost 5 times in the past 6 months. She told sorry and cut the call. But today calling and informing that she have file a complained.
But the fact is i have not used tikona connection at all
They are calling and threatening for money for the service i never used
Any suggestion for this frauds

Regards
Raja
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Dec 24, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Verified Support
Nov 21, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Nov 20, 2017. Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Verified Support
Nov 22, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.
Dec 19, 2017
Updated by Raja Arul
I don't understand.. I am telling you, I have not used Tikona connection at all.how come I have the login info
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