Tikona — Complaint against getting unwanted call regarding TIKONA bill

Address:

Indore, Madhya Pradesh, 452001

Respected Sir/ Madam,

As per the above subject, the TIKONA Internet service is continuesly disturbing me and my family for the unwanted and unused bill payment. This is a mistake of my life i had connection with this bad internet service provider, their side and I have already complained 7-10 times from the past 1month i was going to close and complete my tenure and they were getting my email but doesnot respond me that time,

and after a month they generated again bill for the monthly bill cycle(They already cutted internet connection one month ago). around 1000 rupees and now once a week they are disturbing us to calling by court and company for claim to pay amount that are not genuine.

at the time of connection Each time they say they would correct it within 24 hrs and they have not shown any progress in this matter. When I ask them to connect me to their seniors also they put me on hold for more than 10min but still they have not taken the responsibility to correct their mistake. I am facing this phone calls since 1st of Fabruary 2016 and since then I have complained 7-10 times. Even today, ie 02nd June 2016 I complained twice for TIKONA internet agents but no positive response.

Hence I request you to help me out in this matter as soon as possible.

Thanking You

Regards

Priya Agrawal