Tikona — Complaint against the tikona agent Rahul

Address:

C/4,Priyanka Residency ,Hadapsar opp to Corp school no - 32, Pune-411028

I'm having a complaint again the agent from whom I have taken the tikona broadband, he is pathetic person as he never answer to the call and doesn't even help when there is an issue with the connection... What kind of behaviour is this I don't understand, if these kind of people are there in the company I swear the company would really face many issues... Please look into my complaint and try to fire him from his job. As he is bot capable of doing so.
Thank you!