[Resolved] Tikona — Complaint against tikona internet connectivity | |||||
I am continuously facing the connectivity problem. When i have complained against connectivity problem in customer care then they are not taking it seriously. "THEY ONLY SAID THAT WE HAVE GENERATED THE REQUEST FOR YOUR PROBLEM AND OUR TECHNICAL TEAM WILL RESOLVED THIS ISSUE WITHIN 24 HOURS" But issues are not resolved. I have complaint this connectivity issue to customer care, almost every 2-3 days. "THEY ONLY SEND SMS TO MY REGISTERED MOBILE NUMBER AND SAID ISSUE HAS BEEN RESOLVED." If the tikona technical team, successfully resolved this issue then after 2 days why we are facing these problem again and again. I request you to place take serious action against the Tikona company for providing the worst internet and customer services. They just MENTALLY FRUSTRATE the people like us. "I WANT ALL MONEY WHICH I WAS INVESTED FOR TAKING THE TIKONA INTERNET SERVICE WITHOUT ANY DEDUCTION". Thanks, Ritu Prasad Mob-[protected] Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Kanbarkar,
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
We confirm that there is no refund is applicable on your account.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are working towards a resolution. We will revert to you shortly.
We confirm that there is no refund is applicable on your account.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 21, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care