[Resolved] Tikona — Complaint for extra bill amount after disconnection | |||||
Hi, I am jatin rupeja, from delhi, moti nagar. Tikona user id: [protected] My tikona plan was 15-15 for every month payable of rs. 570/month included tax. Recently on 18th march i requested to disconnect the service. However the service was not disconnected and i called again on 21st of march to disconnect it permanently and send 6 day usage bill according to my plan. I waited for a week but no updates where found. So i called again and they said the service had been stopped on 21st and i have to rs. 220 for the extra usage for 6 days. I asked them to send me an email regarding that or adjust on my online payable amount. Since then i have not got any email or no bill adjustment were taken place, instead they put down extra rs. 100 penalty for late fee. Lilke seriously, why would i pay that now? I already disconnected the service and asked for bill adjustment to rs. 220 final due and instead of sending me bill they keep sending me wrong bill and keep calling me to stay with there service no matter what. Finally, i request you to send me the final due of rs. 220 including tax. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 16 Comments | |||||
Comments
Regret for getting connection from this provider.
Reply
Regret for getting connection from this provider.
Tikona — No Internet access in S.Kolathur from past 10 days.
Technical support team is simply playing like issue will resolve in 1 hour. I am hearing this from past 10 days. Worst net work. Never get connection from this service provider.Tikona — COnnection Problem
My user id-[protected] Past 10 days, My internet connection is having some problem.could you please resolve the problem. I have calle multiple times to customer care number but never any body picked up the phoneTikona — Useless Service
Hi I requested for Tikona Internet for my home in varanasi 25days back still set up is not completed no body takes call and customer care is also useless Shame to you tikonaTikona — Connection failure
Internet connection failed completely. Help provided by customer care did not solve it.Tikona — Say no to tikona - bloody assholes
Same story as mentioned by others.
Tikona — change my data plan
dear sir, sir i want to change my plan kindle help me to out this. Dear Subscriber,
Greetings from Tikona.
We have noted your post. In order to assist you further we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY1989 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY1989 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards
Tikona Care
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on May 17, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSE1989 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on May 17, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKSE1989 in the subject line.
Regards,
Tikona Care
Dear Mr. Rupeja,
Greetings from Tikona.
With regards to your concern, we would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. You will be charged up to your disconnection request date or billing cycle date or last usage date whichever is later. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we would like to inform you that we have addressed your service disconnection request and on the basis of your request we have stopped charging you rentals for the service. You will be charged up to your disconnection request date or billing cycle date or last usage date whichever is later. If you wish you may still use the services anytime in future, you will be charged 5 Paisa / MB (excluding tax) with speed up to 4Mbps.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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