Tikona — Complaint for worst ever internet connection and service provider id no. [protected]

Address:Chennai, Tamil Nadu

Dear Customer Care, ID no. [protected] After almost 35 days of my worst experience of internet connection and worst service provider of internet connection, i force to write the last mail again to you. The date i have taken this connection out of 35 days 30 days you internet connection is worked properly in a single day 24 Hrs. Every morning i have to raise the compliant about the not connectivity & worst speed. Every night i m complaining about the same issue... First your service engineers do not respond on phone, and after putting lot of efforts if you connection getting rectify the next evening again the same problem we are facing... your toll free customer is all having the repeated response.. The result is that i not getting the proper internet connection for what i m paying. I m giving this is a last warning to tikona i have not get uninterpreted internet service i may force to go complaint to IRDA & Consumer Forum for giving the worst service and wrong commitment...
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Rohit,

Greetings from Tikona.

Please be assured that your concern listed Aug 05, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Rohit,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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