[Resolved] Tikona — Complaint regarding disconnection of Tikona account | |||
User id- [protected] Issue- I called Tikona customer care for disconnection of my account prior 6 days of my monthly plan expire date.they assured me that after 15 days my account will be closed. Today 22 days have been passed but they neither send me any intimation email not they send their engineer to collect their device back. Meanwhile I have called them so many times and have sent email also to their customer care .they do acknowledge me that within 24 hours you will get our email but all in vain.I have totally exhausted calling them but it looks like my request is going into deaf ears. Now either they start their process quickly or I will take this case to consumer court. They have left no option for me. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Bhardwaj,
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
Greeting from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care.
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jun 22, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care