[Resolved] Tikona — connection already has been canceled and they are upgrading my pack after 1 year.

doc O'devil

from Bengaluru, Karnataka

Address:

560064

I have left the services of tikona for 1 year now and they are still asking me money for my canceled connection and today send me this message :
Get more with tikona account 111*24889! Your current plan has been upgraded to 6 mbps speed with 250 gb fup. Post fup unlimited usage @1 mbps. No additional charges applicable and no change in plan name.

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Nov 7, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.

Verified Support

Sep 29, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Sep 27, 2017. Kindly share your details with us for further assistance.

Regards,
Tikona Care.

Verified Support

Oct 02, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care