Tikona — Connection And Network Problem | |||
Hi, Tikona is the worst ISP. I took 4mbps/50gb unlimited plan, since installation(Aug, 2, 2015) 1. I constantly face disconnection problems(works 5 mins doesn't for hours) 2. Speed is averagely on 0.7 Mbps, If I'm lucky would touch 2 once in day(just touch.) 3. Customer care is by far the worst I have seen, they are unwilling to resolve anything. 4. Billing department is incompetent enough to ignore bill waiver they themselves provided in my billing. 5. There is no higher authority if your problem is not solved, Nodal officer's number is not provided(mail bounces back its fake email address) higher appellate authority is fake, all you get a computer generated reply nothing else. 6) And i want to complaint about Your Costumer Care Agent Named:1) Mr. Akash Singh They given me fake complaint No- 1-[protected], And After No One Can Respond Me, 2) To Mr. Manish Pawar - 1-[protected] and no bady can help me...I want to Surrender This Connection And I Want To My Money Back...pls help me Was this information helpful? | |||
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Aug 11, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU1695 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Aug 11, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU1695 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU1695 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care