Address: Hyderabad, Andhra Pradesh |
I have cancelled [protected] on March 7th and received the confirmation mail also
from Tikona "Termination of Services for Tikona Wi-Bro Account[protected] – Confirmation Mail- [protected]"
On March 20th received the below mail for "0" Amount.
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Dear Mr. HARISHCHANDRA PENDYALA,
As per your request for termination of Tikona broadband [protected], registered against your name, your service has already been terminated.
Mentioned below are the Full and Final Settlement details for your Account no.[protected] :
Amount Payable : Rs 0.00/-
Due by : 3 days from the date of this email
Mode of payment:
Just Click - http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
In case you have any query please feel free to contact us on toll free number[protected] or you can also write to us on [protected]@tikona.in from your registered email id.
Regards,
Customer Care
Tikona Digital Networks
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For what reason on Apr7th received mail for "501" out standing amount .
Please justify the "501" amount.
Today I have received the call from your legal Department to pay "2148" rupees,
the same i have paid immediately.
I need proper justification for "2148" due amount after cancellation of connection.
If there is any discrepancy for justification to what i have paid "2148".
I will go for consumer court if i am cheated.
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You are requested to make immediate payment of Rs.501. and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences. Please ignore if already paid.
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Greetings from Tikona.
Please be assured that your concern listed May 08, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care