| Address: | Ghaziabad, Uttar Pradesh, 201009 | | Website: | Tikona.in |
I have requested for my disconnection on 6th of dec and the same did not processed at your end till 29th dec 2015 for which i got confirmation on 31st jan 2016.
The amount of rs 350.89 has been charged for the period of 7th dec to 29th dec without any justification as the termination got delayed at your end for which i am not liable to pay any charges.
Several emails has been send to "[protected]@tikona.In" for an update but no revert till 31st jan 2016.
As on date the total amount showing against me is rs850 which got increased from rs 350 to rs 850 due to non payment delayed fee rs 100 per month, which is not relevant to me as i have already requested for disconnection before my billing cycle dec 2015 and the total amount should be settled against rs 0.
Kindly stop the bill as i am getting every month a bill with rs 100 late fee charges. I did not received any call from your team to discuss this issue instead i am receiving some threatening calls from some agents/layers to file a legal case.
Is this the way you guys treat customers without knowing the facts?
Regareds
Rahul saraswat
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