[Resolved] Tikona — Connection is not terminated yet

MadanR

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra, 400078
Website:	www.tikona.in

I am yet to receive the connection termination status of my id [protected]. Your support people have come and taken modem poe devices from my premises. I havent got any acknowledgement. They said it will take 3 days time for me to receive the email from your guys. But i have not got any information could you let me know on this? I have stopped your connection jan 2016. I cannot pay the dues which you generated for me every month until now.

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Apr 24, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care

Verified Support

Mar 22, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.