Tikona — Connection not disconnected even after month and money not refunded | |||
I have submitted the request of disconnection of tikona internet service on 11th July (request no. 1-[protected]), and I was told that it will be processed in 15 days and after that final settlement will be processed. But even after more than a month the service is not disconnected and still receiving bills. I tried doing follows online as well as by calling to customer care, but no reply yet, below are the dates and service request number for which havnt got any response 1-[protected] - 16/07 1-[protected] - 25/07 1-[protected] - 29/07 1-[protected] - 19/08 Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Mr. Jagtap,
Greetings from Tikona,
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
"
Greetings from Tikona,
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
"
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Aug 19, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care