Tikona — connection not installed after payment

Address:	Kalpataru water Front
Website:	www.tikona.in

I have relocated at panvel. We were looking for good option for internet. Somebody recommended that tikona has services here. We have opted for the same. One day one engineer visited our place and informed that the demo and connection will be installed tomorrow as he has no device. On 06th march 2020 mr hitesh panchal ([protected]) visited the location. He said that sir it was difficult to process the installation request raised through system as it will not add into his targets. He asked for new email id, mobile no and other documents and he has processed the customer id no [protected]. He said that tomorrow i. E. On 07th march your connection will be installed. And asked me to do the payment of rs 4244 through tikona portal. I had made the payment. Now till this time no installation was done.