Tikona — Connection termination issue with unauthorised charges

Address:Gandhinagar, Gujarat, 382421

I have internet connection from Tikona Digital Networks, customer ID: [protected] 1.My billing cycle runs from 26 th of month to 25 of next month. 2.I terminated my connection on 8th august 2015 and I had already paid a amount for billing cycle 26th july 2015 to 25 august2015 3. Still tikona send me Balance bill of amount Rs285, according to me I am not liable to single penny . 4. I wrote a mail to tikona for enquiring about the balance amount, but I never received any reply from them. 5. Today (16/12/2015) an advocate of tikona intimate me about a case filed against me for non payment of dues. 6. They have filed a case against me Delhi, according to tikona advocate where I am unable to reach at present.
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sujay,

Greetings from Tikona.

Please be assured that your concern listed Dec 16, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Jain,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post full and final calculation, you are liable to pay outstanding amount of Rs. 284.60/- .

To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5783
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information