[Resolved]  Tikona — Connectivity issue

Address:	Ghaziabad, Uttar Pradesh
Website:	www.tikona.in/

I am a new customer of Tikona networks and they are the worst internet provider I have ever experienced. They are fraud and cheat. For setting up my connection I was asked to pay 2 months advance payment to tikona which was rs 2800. After using the connection for 15 days I started facing the connectivity issue and I filed a complaint on the customer care. After 3 days executive came and told me that my wireless box on my terrace is not working properly and needs to be replaced and that he will replace the box in 2 days. Next day I got a call from customer care and they told me that please check your wire and the box is working fine and from our side your connection is working file so we are closing the complaint. I am not getting any response from the customer care and its impossible to connect to customer care. Its almost a month now and I am not getting any help from tikona . I really regret that I have chosen Tikona broadband. My User id is [protected]