[Resolved] Tikona — Connectivity problems. No speed as per my plan. | |||||
First of all i would like to ask, is these complains taken care of by someone. If yes, please do something and penalize tikona. If not close this website. I got tikona brodband connection on 9th april 2016. User id1116*6. 4mbps plan. Since then everyday there is some or the other problem with this connection. Everyday i have to call tikona customer care and complain about no connection or of speed issues. It seems of all the work i am left with this follow up from tikona about the connection and speed issues. Everyday the customer care executive would say me that i wouldn't face problems in future. Is this a way to treat customers. Tikona has already charged me for 2 months and has not been giving the same service according to my selected plan. I am helpless as in my building there is no other service provider otherwise i would have certainly changed the connection. I have used another service provider for complete 1 year and didn't face any issues with them. This tikona's service is really ridiculous and hopeless. I wouldn't suggest any one to go for tikona broadband. There are so many complains about tikona which can be found by just googling tikona and the third link you get is of complains about tikona. But nobody is taking any actions against them. I sincerely request anybody who has the authority shall take stringent action against this company and penalize them heavily. Looking forward for a response. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Vicky,
This is a gentle reminder to follow-up on your concern listed on Apr 15, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP1838 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Apr 15, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAP1838 in the subject line.
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAP1838 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care