[Resolved] Tikona — Court Case Hoax - USer ID [protected] | |||
Dear Tikona, My user ID: [protected] I had disconnected the connection on 25th Feb 14 and I have the CPE Removal Letter with sign from Tikona Agent saying he has received the antenna and other accessories. I have emailed the same to customer care before also. I can arrange to email the scanned copy once again if you want. Now I get email from Tikona asking me to pay Rs. 1613 on pending bills for March, April 2014. When I had disconnected in Feb then why should I pay for Mar and Apr? Also I got a call from a person named Dheeraj Thakur claiming to be an advocate and saying that he is going to file a case against me. Now with solid proof in my hand along with payment receipts and your previous emails I can prove that I have paid and cleared all dues till my disconnection date of 25 Feb 14. Kindly recheck the details for this ID and close the matter or else I will be forced to put a case against Tikona in Consumer Court. I wouldn't want to do that unless you people force me again, so please recheck and close the matter. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Not even a reply yet from Tikona, not at all appreciated
Reply
Dear Ajith,
Greetings from Tikona.
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
Post full and final calculation, there are no dues pending on your account and no refund is applicable.
Also, we confirm that the bill reminders have already been stopped.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, our team member tried calling on your registered mobile number however there was no response.
Post full and final calculation, there are no dues pending on your account and no refund is applicable.
Also, we confirm that the bill reminders have already been stopped.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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