[Resolved]  Tikona — Customer Harassment, False Billing and Incomplete Service Requests

Address:600010
Website:www.tikona.in

I was a Tikona Customer. Unhappy with services, I decided to discontinue the service. The chain of events are as follows:

1. I had asked for suspension of services on Aug 2016.
2. The engineer agreed to suspend services. The engineer did not revert back to me.
3. I had called and emailed for suspension of services every month since then.
4. Tikona hires goons to scare me and asks me to pay 1, 800 and resume service forcefully. He even offers full exemption from any payment if I just start the service again. I point blank told them I dont want to have any link with Tikona. Please leave me alone.
5. Tikona continues the mental harassment with repeated calls by goons shouting all sorts of swear words on phone. I decide to check online and there are so many similar cases.
6. Guys, please help me file a consumer court complaint as a group if we file people will listen.

I had requested The Hindu and Hindustan Times earlier also to carry my story to publicise the issue. Helpless customers cannot be looted.
My Tikona connection -[protected]
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Apr 1, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Jain,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.
Verified Support
Apr 12, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Jain,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.2, 000.46/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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