[Resolved] Tikona — Customer services

Riyaz Vhora

from Ahmedabad, Gujarat

Address:	Vadodara, Gujarat, 390003
Website:	tikona digital network

I have complained about resolving query as they putted my plan d grade service
as they have claimed that your area is non feasible ...but i want to ask that how can they do that as at that time i can able to get 4 Mbps inuff speed...now i cannot able to getdue to d grade 0.70 mbps sometimes and maybe some times loading problem of page... just plz help me out
uid : [protected]
[protected]
[protected]@yahoo.com
...i m in frustration mode plz do help me ...

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Apr 4, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Mar 03, 2017

Updated by Riyaz Vhora They have putted my plan d grade service and also if we need customer technical support due to fixing problem then they told we can not do that you are on non feasible area we can not able to provide u service b4 putting d grade i was able to get 3-4 Mbps speed now i cannot do even login properly...plz help me out i feel dissatisfy...just help me out by providing proper service and satisfaction.

Mar 03, 2017

Updated by Riyaz Vhora uid : [protected]
[protected]
[protected]@yahoo.com
...i m in frustration mode plz do help me ...

Verified Support

Mar 04, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

Verified Support

Mar 04, 2017