Comments
Dear Mr. Chand,
Greetings from Tikona.
With regards to your concern, we have checked and found that the speed you are getting is as per the data plan opted by you.
We would also like to inform you that, your account was activated on December 30, 2014. The billing cycle assigned to you is 7th to 6th of every month as the plan opted by you is ADBBM4M700. As the account was activated in between the billing cycle, therefore the charges and the usage applied against your account from December 30, 2014 to January 7, 2015 is on prorata basis.
Also, we request you to refer the link below for ways to optimize the speed: http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we have checked and found that the speed you are getting is as per the data plan opted by you.
We would also like to inform you that, your account was activated on December 30, 2014. The billing cycle assigned to you is 7th to 6th of every month as the plan opted by you is ADBBM4M700. As the account was activated in between the billing cycle, therefore the charges and the usage applied against your account from December 30, 2014 to January 7, 2015 is on prorata basis.
Also, we request you to refer the link below for ways to optimize the speed: http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jan 1, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care