[Resolved] Tikona — Defrauding and harassing

Bottu dey

from Behror, Rajasthan

Address:	Kolkata, West Bengal, 700032
Website:	Tikona

I have a complaint regarding tikona salesman has given me wrong information. I have asked the salesman to give me a prepaid connection but he has given me a postpaid connection without knowing me. So why should i pay the bill after 3months. I have paid the bill from april-july and since after that i have not used the services then why should i pay after 3 months? So kindly solve the issue.

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Dec 6, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Dey,

Greetings from Tikona.

Your account disconnection request is in progress and your account will be terminated shortly.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care

Verified Support

Oct 28, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Dey,

Greetings from Tikona,

As per the telephonic conversation, your billing related query has been resolved.

Currently you are able to use services and there is no service issue for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care