Tikona — Delay in Broadband termination

arnab7889

from Jaipur, Rajasthan

Address:

Gurgaon, Haryana

I had requested for tikona broadband service termination on 26th Oct and they said that my connection will be terminated in 15 days and i will receive full and final settlement mail.Today is the 15th day neither I have received any confirmation from them regarding account termination nor I have got full and final mail.When I am trying to call their customer care number every time I am getting a message saying we will call you back. And I have received no call as yet.Tikona account no: [protected]

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Banerjee,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we confirm that your Tikona service has been terminated and the devices have been recovered from your premises.

Post full and final calculation, we confirm that there are no dues pending on your account and no refund is applicable.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care