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[Resolved]  Tikona — Delay in installation

Its been more than a week now i’m waiting for my broadband connection. Paid charges on 6/7/20 everyday their engineer gives fake assurance ‘it will be done today’.
Tikona customer care is useless call is always busy have tried holding the line for hours and they don’t reply to email.
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Complaint marked as Resolved Aug 12, 2020
Refund received.

Complaint Status


[Jul 16, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.
Updated by Gauravi Ganesh Aug 03, 2020 Still waiting for my refund, no reply to email.
Verified Support
Tikona Digital Networks Customer Care's response Aug 08, 2020 Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments  1 Comment     Updated: ShareTweet

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Still waiting for my refund been almost a month.

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    Tikona Digital Networks
    Customer Care Service
    Customer satisfaction rating
    65%
    Complaints
    4949
    Pending
    1410
    Resolved
    2791
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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