[Resolved] Tikona — Did not give receipt and warranty card for the wifi router | |||||
The router does not work properly. I had asked the technical service engineer to replace it. But he doesn't pick up the call. Please note that this is not the router I had purchased. This is Tikona router which the engineer installed. He has not given me the warranty card as well. Please find the details of the engineer : Name: Pradeep Contact : [protected] He has not provided me the receipt as well My Contact No: [protected] Was this information helpful? | |||||
Sep 2, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 11, 2016 Tikona Digital Networks Customer Care's response Dear Pradeep, Greetings from Tikona. Please be assured that your concern listed July 9, 2016 has been noted and our team is working on addressing the same. Regards, Tikona Care Verified Support Jul 14, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Harwalkar, Greetings from Tikona. With regards to your concern, we are working towards a resolution. We will revert to you shortly. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
 2 Comments | |||||
Comments
I asked to send the same Engineer. But they are sending a different engineer. Nice way to escape. This is how you treat your customers. You do not take action against your employee's misconduct. Shame
Reply
You have not addressed it. My name is samrat and I have complaint against your technical engineer named Pradeep. Read the problem description first.
I want to know that you have taken severe action against your employee ***PRADEEP*** who has got me a router saying Tikona has provided it. Force him to get my router replaced along with warranty card.
I want to know that you have taken severe action against your employee ***PRADEEP*** who has got me a router saying Tikona has provided it. Force him to get my router replaced along with warranty card.
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