Tikona Digital — Internet services poor quality

Address:Gurgaon, Haryana, 122001

I have taken tikona internet services (Id:[protected]) in march-16 and it has been 2 months since taking connection but i have not got seemless services even a single day.
I have registered complaint 3 times but not even a single time any person visited my home to see the issues.
The sales person praveen kumar [protected] who told me while installation that contact me anytime in case of any issue has not picked any call even after contacting more than 100 times in 2 months and at last when he picked call he abused me.

Is this the way to treat customers?

If you have any shame left just act on such betrayers like praveen kumar who are maligning your company's name.

Sumit arora
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sumit,

Greetings from Tikona.

Please be assured that your concern listed May 11, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Sumit,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information