[Resolved] Tikona Digital Network Pvt. Ltd. — Request given for discontinuation still charge bill

anlvrma

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.tikona.in

I had given a request for discontinuation of service on 12 Aug, 2015. As I am moving to other state for professional reason. Complaint number is 1-[protected]. They said that within 15 working days executive will visit my home and take belongings. Further was promise that I will not be charge for same period. Till date no executive has visited inspite of several reminders. they didn't close my connection as my request and make bill of around Rs 840. They are still sending me sms regarding bill, i called them many times but they are fail to help me. Request you to withdraw the bill charge by company. My tikona Id is [protected]

Was this information helpful?

No (0)

Yes (0)

Nov 24, 2016

Complaint marked as Resolved

Verified Support

Oct 06, 2015

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Oct 05, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Verified Support

Oct 14, 2015

Tikona Digital Networks Customer Care's response Dear Mr. Kumar,

Greetings from Tikona.

With regards to your concern, we confirm that your disconnection request is in process.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards
Tikona care