[Resolved]  Tikona Digital Networks — Harassment From Recovery Department Personnel

Address:

Thane, Maharashtra

hello sir i'm a tikona Internet user from the last six months my user id is = [protected], I had already applied for disconnection of tikona service wide complaint # 1-[protected] dated 14/01/2014 & 1-[protected] dated 05/02/2014 coz of poor Internet quality service. The complain is with regard to the person who has visited my home yesterday (05/02/2014) at nalasopara west at noon time for the payment of Internet connection from recovery department of tikona services.tikona staff had come without any prior intimation before visiting my house and first of all he did not introduce himself with his name and designation he did not have any company’s ID. Secondly he misbehaved with female members of my family. He forcibly took the mobile from my wife’s hand and started dialing Tikona customer care for disconnection of the service. his behaviour was very rude and aggressive. When I have already applied for disconnection of service so how come tikona staff has visited my house. this is the way tikona company staff is behaving with the female members. at present I’m out of town and this incident had occurred at my home so I request you to look into this matter and help me.