[Resolved]  Tikona Digital Networks — Not access the internet & slow speed

Hi,
Tikona team previous one week ago we have registered the complaint 5 times but still not resolve the problem now have face the same problem, whenever we have open the system not connected the your tikona net access.

Requested to you please confirm the status when you have resolved the problem,

Tikona team your local customer support provider not good response by the call,

They ask by phone please contact the company... this is not a solution?
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2016
Complaint marked as Resolved 
Verified Support
Jul 18, 2016
Tikona Digital Networks Customer Care's response
Dear Pramod,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1604 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Verified Support
Jul 19, 2016
Tikona Digital Networks Customer Care's response
Dear Pramod,

This is a gentle reminder to follow-up on your concern listed on July 15, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJL1604 in the subject line.

Regards,
Tikona Care
Verified Support
Jul 20, 2016
Tikona Digital Networks Customer Care's response
Dear Pramod,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information