[Resolved] Tikona Digital Networks — Plan still running on secondary policy even after paying the bill two days back | |||||
The network connectivity is very poor. i was given with a message that the plan will be restored in 4 hours of the online payment of bill. but still the network speed is not 4 mbps as assured. Please take immediate action on this. the service from tikona is very poor since the beginning of connection. please act immediately before you loose customers Was this information helpful? | |||||
Aug 25, 2016 Complaint marked as Resolved Verified Support Jul 15, 2016 Tikona Digital Networks Customer Care's response Dear Arjun, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL1473 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Jul 18, 2016 Tikona Digital Networks Customer Care's response Dear Arjun, Greetings from Tikona. Please be assured that your concern listed July 14, 2016 has been noted and our team is working on addressing the same. Regards, Tikona Care Verified Support Jul 19, 2016 Tikona Digital Networks Customer Care's response Dear Arjun, Gentle reminder # 2 We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care Verified Support Jul 25, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Nataraj, Greetings from Tikona. With regards to your concern, we are monitoring your account since last couple of days and confirm your Tikona services are working fine. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
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