[Resolved]  Tikona Digital Networks Private Limited — Poor Broadband Internet Connection

Address:Mumbai City, Maharashtra

We are using Tikona Broadband Internet Connection. Since a long time (1.5 yrs) we are facing the connectivity issue i.e while surfing the Internet through Tikona and after several complaints on daily basis they are not aware or able to solve the problem. After lodging the complaints they assure us the problem will be resolved but the problem remains same i.e either we can not connect to the Internet through Tikona or the speed is too slow to access. Here are some description below. 1) Our Tikona service ID is: - [protected] 2) Internet Speed: - 2 mbps 3) Mobile Number: - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Lot of people are disconnecting TIKONA due to their inability of providing service to customers. Tikona is severely loosing its business. TIKONA's technician told me this. You better look for better broadband service provider.
Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Dec 16, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Bhadra,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:
http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information