[Resolved]  Tikona Digital Networks Pvt. Ltd. — Erroneous/Ill-functioning Payment

Address:

Pune, Maharashtra

Account: [protected]

The request to shut the account was made in September, while Tikona have been generating bills sill date, for January. The customer care responded by saying there was a delay from our end - in October. My address was changing hence we needed to terminate the connection. They also suggested that we will be contacted for collection of modem but their was no call from tikona.

Tikona also claimed that I had an outstanding amount of 2500 or 2600 which I was supposed to pay. When I refused, after some time my outstanding was reduced close to 300rupees.

Now I am receiving FRAUDULENT CALLS from some Tikona executive claiming to be a lawyer in Delhi Court, expecting me to pay a sum of Rs.1900 with no credibility whatsoever on the amount breakdown.

The numbers I was called from have been blacklisted by many phone users, as is evident from Truecaller*.
The name given to me by the lady other side is Ms. Sharma. I have a recording of her call, with claims and other fraud details she mentioned, just in case the need be.

Whoever may be reading this, kindly look into the matter at your company's end.

P.S. I have even made the payments for Rs. 408.78 as per the bill sent to me by Tikona automated system, just in case any error of calculations from my side MIGHT have surfaced. But consumer courts are always open, and another piece of trouble from TIKONA DIGITAL NETWORKS, and I would be forced to take legal action.