Tikona Digital Networks Pvt Ltd — Harassment for bill payment even after the payment is done and the line is disconnected

Address:Bangalore, Karnataka

This is Pramod with the ID [protected] I had raised the request for the disconnection of the services( refer the mail below ) mainly due to the WORST CUSTOMER CARE and your executive had called me after 15 days and started harassing for the payment for which I had not even used and after the heated conversation I had agreed to pay the amount which was done on line and the instrument was returned back to one of your site executive and I think they had gone in a deep sleep and woke up Jan 21 2015 and again started harassing and started threatening for the payment on the same day Rs.1770.00 was paid on line and said my account is closed and shall not disturb further, below are the payment details and after a couple of days one of your executive had called asking for the reconnection and I had clearly mentioned that I would not go for this waste connection. Now I receive a bill saying I need to pay the bill again. BAN :[protected] Payment Amount (Rs Ps):1770 Payment Date :[protected] Payment ID :1-[protected] Transaction ID* :[protected]TPC[protected] Payment status :SUCCESS
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good yu reported
Dear Pramod,

Greetings from Tikona.

Please be assured that your concern listed Feb 19, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kadiyal,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated and currently we have arranged an engineer visit at your premises for device recovery.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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