[Resolved] Tikona Digital Networks, Tikona Internet, Tikona Broadband — Bad service I never seen before, Third calls quality support and internet speed | |||
I bought new connection for 1 year 4 Mbps speed internet plan but After 2 months my speed was low now its coming 200 - 300 Kbps, I already complained about this issue in tikona customer care but they did not reply and resolve the issue since two month. I already mail to his manage "" but still not ant action and response from him. Now I am tired, I already ask many time to cancel this plan and return my money but they are not giving me my money back or not resolve the issue as well. Also I attached my Internet speed test result which also test from his own speed test link "speedtest.tikona.in"; I personally suggest to all my brothers and sisters to think before you buy. and please take in written all the things by company sales person when you buy. also take in written about money back if speed is not satisfactory. because ones they received advance payment, will not give you return back in any condition whether you internet working or not. Was this information helpful? | |||
Nov 18, 2016 Complaint marked as Resolved Verified Support Aug 27, 2015 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU4141 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Aug 31, 2015 Tikona Digital Networks Customer Care's response Dear Subscriber, Gentle reminder # 2 We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||
Add a Comment | |||
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment