[Resolved]  Tikona Digital Services — No Speed but payment taken in advance.(CHEAT)

Address:

Pune, Maharashtra

i took a internet connection from tikona on September 19th 2014.(4 MBPS) . They took Full payment for 2 Months +installation +taxes=2360in total. While the Connection Was given to me it was said I will receive no inconvenience with the service. I called the Customer care on 19th about the speed issue they said that the 4Mbps line will start 26th sep 2014. I waited for 5 days then after that the rental changed to 4Mbps and the speed they promised was horrible. From 26th SEp 2014 iv been caling the cuctomer care for help. Iv been complaining to them for the past 4 days and their response is It will be resolved in 8 hours.Still every day no response from them. Even the Current speed on their speedtest is below 1mbps. They have been cheating me .And literally speaking they have looted my money. I HAVE BEEN RECORDING THEIR CALL AND SPEED TESTs (ScreenShots) for PROOF. I have got many Screen shots regarding this Brodband Speed tests. I can submit more photo proofs(aprox 23 different time and date) that I took when testing and also audio recording With the customer care. Please I require an immediate Response . Please take some action and HELP me seek Justice.