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Tikona Digital Networks

[Resolved]  Tikona — Disconnect my Internet Connection

Address:Chennai, Tamil Nadu

Hi Team, I have raised the disconnection request before 1 month back but, still I didnt get any response from your team.I have got mailed regarding the net usage bill payment processing.I didnt use your connection till today.If I try to use your connection will be facing the error as "Not Feasible Connection".I have rasied the request more than 50 time thru calls and mails but no response.So, now am not going to pay the bill amount.I have plugged out the connection.Please come remove the connection
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Aug 7, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

1
Reply
Dear Srirram,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC0060 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Sriram,

This is a gentle reminder to follow-up on your concern listed on Oct 01, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKOC0060 in the subject line.

Regards,
Tikona Care
Reply
Dear Sriram,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Reply

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