[Resolved] Tikona — Disconnect request

rameshdumala

from Manthani, Telangana

Address:

530013

Hello Sir,

I Ramesh Dumala used tikona broad band service from November 2015 to march 2016 with user id [protected] and from april 2016 iam not using the service because i shifted my house to narsipatnam but still iam getting the bill for every month and i have paid all bills up to September 2016 and iam attaching the bills and iam getting the calls from tikonacare and from [protected] regarding the legal matters so please resolve this issue and disconnect my service and i have paid all the bills.

the same information given to tikona agent over the phone [protected], [protected]

contact me:[protected]

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Oct 24, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

Your account disconnection request is in progress and your account will be terminated shortly.
Post termination the devices will be recovered from your premises and full and final amount will be concluded.

Regards
Tikona Care

Verified Support

Oct 30, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care