[Resolved]  Tikona — Disconnect request

Address:Thane, Maharashtra, 401107

I have requested to disconnect my tikona connection on 4th Apr 17. After that I come to know that my rental stopped on 19th Apr. If I requested to disconnect on 4th Apr and after that I have not used any data, then why the bill of Rs.165 generated. The connection supposed to be stopped on 4th Apr. Even that I am getting calls, email & messages to pay the bill. I am not going to pay any single money to tikona now. Please close my account effective 4th Apr & revert to me at the earliest.
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May 27, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Apr 26, 2017
Updated by dattatray.jadhav
My mobile no.[protected]

Tikona request no.1-[protected]
Apr 28, 2017
Updated by dattatray.jadhav
Is there any one to respond?
May 03, 2017
Updated by dattatray.jadhav
No response since 28 Apr, Is this proper platform for complaint?
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