Tikona — disconnect tikona account [protected]

Address:C 159, Alpha 1, Greater Noida, Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear Sir / Mam,

I had send email to tikona to close my account several times, they didnt provided any other communication to close the account. We use to get many more calles and they are not disconnecting my account. I need your help to close / disconnect my tikona account as early as possible. Attached is the email i sent to tikona.
Below is the my details :

Tikona Account number : [protected]
My Name : Suman Tripathi
Mobile number : [protected]
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Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Jan 21, 2020
Updated by jeetu87
Dear Sir / Mam,

Tikona people are harassing me day in day out, I use to get call almost daily.
I requested several time time to disconnect my connection but they are not disconnecting and keep asking to pay bill even connection is pre paid. We have even not used any single data after disconnect request.

I need your help to to resolve this issue. These people use to abuse on phone and harassing me.

Best Regards,
Suman Tripathi
Jan 21, 2020
Updated by jeetu87
Tikona don't have any user friendly application where we can go raise any concern.Please help us.
Jan 21, 2020
Updated by jeetu87
Below is the link where you can see Tikona behavior with other users, ther are not allowing to disconnect the service.

https://www.quora.com/How-do-I-close-tikona-connection
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I am not getting wifi connection since 2 days, the connection is automatically lost. I am having problems, i have been trying to contact tikona service but i am not able to, my internet is not working since 2 days

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