Tikona — Disconnect tikona internet connection is hell

Address:	Chennai, Tamil Nadu, 600097
Website:	www.tikona.in

My tikona user ID is [protected].
I had sent my 2nd disconnection request on 11 Oct 2015(before the billing cycle period). I got reply that i need not pay the bill and account will get deactivated.
Its been 2 months after and I am getting bills every month. Totally I had sent 6 mails for disconnection and 2 phone calls for disconnection request.

No 1 is turned up. I have seen multiple complaints here like this.
Please do the need full.


Below is the conversation.
Why the hell I am getting bills from tikona for last 2 months?
I had sent 5 mails and 2 phone calls for disconnection and still account seems to be active and no one is solving this?

A bill amount of 2000 has come and for your information I am not going to pay this.

Ranjith

On Sat, Oct 17, 2015 at 7:05 AM, Ranjith raju wrote:
This is the 3 rd mail i m sending for disconnecting my net connection...wat is the purpose of sending bill amount for this cycle even after sending a disconnect request 2 weeks prior to the cycle...i am not gonna pay the bill.

On 13 Oct 2015 07:58, "Ranjith raju" wrote:
As per the conversation with a customer care person on 10th oct, i was informed that an engineer will be sent to my address on 11th..since no 1 turned up i contacted the local tikona engineer ON 11th and confirmed that there is no range and more over i am not interested also as i am moving out.THIS IS THE FINAL MAIL FOR DISCONNECTION REQUEST. I DONT WANT TO USE TIKONA NETWORK AND HENCE I REQUEST TO DISCONNECT MY CONNECTION.I DONT WANT TO SEE A BILL GENERATED FOR MY ACCOUNT ON 15th.

Ranjith