Tikona — DISCONNECTING INTERNET | |||
I want to disconnect the Internet completely. Your company is a mere sham. My internet is disconnected since 3 months. I have Complaint but you did nothing. I have paid for 2 months extra and you didn't rectify the problem faced by me. On 14 may i sent a request to disconnect the Internet. I even talked to one of your operators from mumbai branch even then the Internet is not disconnected till now. They have sent me mail that my Rs500 bil is outstanding. That can't be possible because my Internet is not working since 3 months and a month ago i have filed disconnection request. Even i taked to 2 operator calls from tikona, one of whom was from mumbai branch and i requested both the operators to disconnect my internet. Even then nothing has happened till now Complaint Number: 1-[protected] Tikona ID-[protected] WORST SERVICE AND WORST COMPANY EVER Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Kalra,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jun 7, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care