[Resolved] Tikona — disconnection issues | |
Dear sir \ madam,
I am a user of tikona from 1 yr, i had applied for yearly Internet scheme paid in advance. I have had issues all over the year with no connectivity, bad weather, bad adapter etc.etc.now I don't want to continue wit this connection and had applied for disconnection whenever I got a call for renewal, but they registered this request on 26th June and generated a auto bill oon 2dth June without me applying for a renewal, now they are forcing me to make a payment or they will do legal proceedings.
Details :
Name : narayan hada
Customer I'd :[protected]
Please help my no is Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear Mr. Hada,
Greetings from Tikona.
With regards to our conversation on July 17, 2014, we confirm your Tikona service has been terminated.
Post full and final calculation, there are no dues pending on your account and no refund is applicable.
We request you to handover the devices in order to avoid CPE penalty charges of Rs. 1500/-.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to our conversation on July 17, 2014, we confirm your Tikona service has been terminated.
Post full and final calculation, there are no dues pending on your account and no refund is applicable.
We request you to handover the devices in order to avoid CPE penalty charges of Rs. 1500/-.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed July 14, 2014 has been noted and our team is working on addressing the same.
Regards,
Tikona Care