[Resolved]  Tikona — Disconnection my net

Address:411039*
Website:www.tikona.in /forum.tikona.in

I had told them that i want disconnection because at my place there is problem for net it cant work properly i have call many times to customer care and told i want disconnection but they are not taking any action on it there had told with in 7 days you will get disconnection by know 10 days had happen they had not done any thing on that there eng had come many time to cheak the connection but they cant do any thing what would i do of that net which is not working at my place and they are not giving my money back also i told them i want it urgent know i will not wait & why i will wait they are giving fake ans to me and they dont do any process on people complaint we dont want like this company in our india which dose not help the people & dont process there request i am searching the md no of tikona if i will get his no na i will tell him how there people is working and pleople is having problem with tikona they dose not help or cooperate with them they give commitment and dose not do
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Nov 13, 2016
Complaint marked as Resolved 
not giving my money back again
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Kothe,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.
Verified Support
Aug 29, 2016
Tikona Digital Networks Customer Care's response
Dear Mr. Kothe,

Greetings from Tikona.

We have checked and found your account has been terminated as per you request.
As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Nov 13, 2016
Updated by sudhir kothe
not giving my money back i have call many times to there office only telling will give but not giving i am taking followups from july but as on date i dont recivced my money back they taken there every thing from us know while payment telling wait will give not giving my money back
Nov 13, 2016
Updated by sudhir kothe
not giving my money back i have call many times to there office only telling will give but not giving i am taking followups from july but as on date i dont recivced my money back they taken there every thing from us know while payment telling wait will give not giving my money back
Complaint comments 

Comments

today is 13/11/2016 till date no call no any feedback is given by tikona team they are not refunding my money back whenever i call them they tell will give after 30 days i thing they dont know 30 days means what i want my money while doing connection payment take 1st and while giving 30 days and wait its very very 3rd class company of tikona

sudhir kothe's [Complaint's author] reply, Nov 13, 2016
look to there paper given ever thing of them but then also not giving my money back

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